NEW garage December 2018
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COVIDConcept
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Holiday inquiry

Covid-Concept

Schloss Mittersill

 
Stay

Access only with

  • Negative covid testor
  • Vaccination certificate or
  • Proof of a passed COVID-19 disease or
  • Corona test on site (only with pre-registration!).

General

  • Masks are not mandatory
  • Regular hand disinfection and usual hygiene rules are self-evident.

Cancellation

  • Cancellation free of charge up to three days before arrival.
  • Cancellation free of charge until the day of arrival in case of border closure, entry ban into the region or exit ban from the home community.
  • Cancellation free of charge in case of travel warning by the responsible ministry for the vacation resort Mittersill.
  • Refund of deposits.

Arrival

  • We welcome you warmly, but do not shake hands at the moment.
  • Our check-in takes place in the lounge to guarantee a relaxed arrival and security.
  • We use plexiglass screens to secure places where it is not possible to keep a minimum distance.
  • Regular disinfection of our premises by our staff is a matter of course.
  • Disinfection dispensers are available at central locations, toilets and in the rooms.

Concierge

  • We provide a contactless guest folder (via smartphone) for all information, excursion options and menus.

Cleanliness

  • Hygiene is our top priority. All rooms and premises are thoroughly cleaned and disinfected daily.

Pleasure

  • An FFP2 Mask and distance is mandatory at the breakfast buffet.
  • Small tongs are provided to each guest: Only with these may food be taken from the buffet. Each table gets its own coffee pot.
  • Juice and tea stations are regularly disinfected.
  • Digital menus: these can be accessed via QR code, contactless of course.

Spa

  • The spa area is open
  • Special attention is paid to hygiene and regular surface disinfections are carried out.
  • We provide each guest with a spa bag with bath towels, bathrobe and slippers.

Employees

  • Our employees are checked weekly with a corona test.
  • All employees have special hygiene training tailored to your department.
  • Hygiene instructions are regularly reviewed and revised.

Measures in case of suspicion

  • All guests staying in the castle are registered.
  • In the event of suspicion, action can thus be taken quickly and followed up.
  • The action plan is worked through, and those affected and contact persons are contacted immediately.
  • Should you fall ill with Covid-19: We will set up a special quarantine station where infected persons can stay.